SMS Terms & Conditions
Last updated: 5 August 2026
These terms cover text messages sent by Tidal Wash LLC. They form part of our Privacy Policy.
What you are agreeing to
We only text you if you ask us to. Our booking form has two separate checkboxes, both unticked by default:
- Service messages — "Text me about my quote and appointment with Tidal Wash LLC." These are messages about your own job: your quote, appointment reminders, and updates on the day.
- Marketing messages — "Separately, text me occasional service offers and seasonal specials from Tidal Wash LLC."
The two are independent. Agreeing to one does not agree you to the other, and you can change your mind about either at any time.
Both are entirely optional and neither is ever a condition of booking work with us. Leave both unticked and we simply will not text you — we will call or email you about your job instead, and you can book exactly as normal.
How often we message
Message frequency varies depending on your job and whether you opted in to offers. In practice this is a small number of messages, not a daily stream.
Cost
We do not charge you for our messages, but message and data rates may apply depending on your mobile plan. Check with your carrier if you are unsure.
How to stop messages
Reply STOP to any message from us and we will stop texting you. You will receive one confirmation message, and nothing after that.
Reply HELP for help, or contact us on (609) 215-4752.
If you change your mind, reply START to begin receiving messages again.
Carriers
Carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed, and messages may not arrive if your phone is switched off, out of range, or your plan does not support text messaging.
Privacy
We never share or sell mobile numbers or text message consent to third parties or affiliates for their own marketing purposes. We use Twilio to deliver our messages. See our Privacy Policy for the full picture.
Contact us
Tidal Wash LLC
Email: patharding@tidal-wash.com
Phone: (609) 215-4752